Last Updated: 01/30/26
Privacy Policy
The Food Basket values and respects the privacy of our donors and supporters. We are committed taking all reasonable steps to ensure that information provided to us is handled in a safe and secure manner.
Our Commitment
The Food Basket does not sell, trade, rent, or share donor personal information with other organizations for their marketing or fundraising purposes.
Information We Collect
We may collect personal information you voluntarily provide, including:
· Name, mailing address, email address and phone number
· Donation amount and donation history
· Communication preferences
· Employer name (if provided for corporate gifts)
· Payment details needed to process your donation
When you visit our website, we may also collect basic non-identifying information to help improve our website performance and user experience. This includes total number of visitors, pages viewed and other non-identifying information.
How We Use Donor Information
We use donor information to:
· Process donations and provide tax receipts and acknowledgements
· Maintain accurate donor records
· Communicate with you about our mission, programs, events, and fundraising efforts
· Respond to questions, requests, or updates to your preferences
Payment Processing
Online donations are processed securely through a third-party payment processor using industry-standard security measures to keep your payment information safe.
The Food Basket may accept in-person donations using point-of-sale (POS) terminals, including Clover Flex devices. If you provide your contact information during an in-person donation, it may be used to provide a tax receipt and maintain accurate donor records.
The Food Basket does not store full credit card numbers, or bank account numbers. Payment information is handled according to the payment processor’s security and privacy practices.
How We Protect Your Information
We take reasonable administrative, technical, and physical steps to safeguard donor information. Access to donor information is limited to authorized staff and trusted service providers who need it to perform their responsibilities.
Anonymous Giving
Donors may request to give anonymously. If you choose to remain anonymous, we will honor your request. Please note that if we do not have your name and mailing address or email address, we may be unable to provide a tax receipt.
Your Choices & Communication Preferences
You may opt out of receiving communications from The Food Basket at any time. You may also request to update or correct your contact information.
To update your preferences, please contact us at:
Email: development@hawaiifoodbasket.org
Phone: (808) 933-6030
Children’s Privacy
The Food Basket does not knowingly collect personal information from children under the age of 13. The Food Basket has no interest in collecting information of children under the age of 13.
Data Retention
We retain donor information only as long as necessary for operations, legal, tax, and reporting purposes.
Modification of Privacy Policy
The Food Basket may change this Privacy Policy at any time, by posting the changed or amended Privacy Policy on this website. Your continued viewing of or use of this website following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.