FAQ


Where do I drop-off donations?

You can drop-off your donation items at The Food Basket`s warehouses in either Hilo or Kona.

     Hilo Warehouse:  40 Holomua Street, Hilo, Hawai`i 96720

     Kona Warehouse:  73-4161 Ulu Wini Place, Kailua-Kona, HI 96740

We kindly request that if the donations are able to fit in your vehicle that you drop them off rather than call for a pick-up in order to best use our resources.

What types of food should I collect/donate?

The Food Basket needs donations of all kinds of unexpired food goods. A good rule of thumb is to think about what you would put on the table for your family.

Below is a list of some of our most needed items:

  • Protein: Beans and canned meats, fish and chicken
  • Canned meal items, chili, pasta, soups
  • Canned fruits and vegetables
  • Rice

Is there anything The Food Basket cannot accept?

Yes, we are unable to accept the following:

  • Rusty cans and items without labels that include nutritional information
  • Perishable items (this only applies to food drive donations)
  • Homemade items
  • Non-commercial canned or packaged items
  • Alcoholic beverages
  • Opened or used items

Should I let The Food Basket know that I’m hosting a food or fund drive?

You should definitely let us know you’re hosting a food drive. We would love to know about your drive so that we can properly credit your donations and send you a proper mahalo. You can register your food or fund drive here. (link to page)

Will I be able to find out how much my group collected?

Once the drive is over, please e-mail Jo Ann (East Hawai`i) at joann@hawaiifoodbasket.org or Marshall (West Hawai`i) at marshall@hawaiifoodbasket.org to find out how much pounds or money your group collected. Please note that depending on the season, the official weigh-in may take a few days.

Should I donate food or funds?

Food and funds are both essential to the work The Food Basket does and both fight hunger on Hawai`i Island.

  • Every $10 donation is the equivalent of 5 meals for those struggling with hunger right here at home.
  • Money donated to The Food Basket allows us to purchase bulk food, keep our freezers running and our trucks on the road. In addition, money helps to support programs facilitated by The Food Basket, like our keiki and kupuna programs and fresh fruit and veggie SNAP incentive programs.
  • Food drives provide The Food Basket with the greatest variety of food, allowing our network of partner agencies a selection of food options to service our community.

Does The Food Basket have barrels or boxes for food collection?

The Food Basket has a limited supply of barrels for use during a food collection. We also encourage food drive organizers to get creative by decorating a box (labels from used cans make this fun) and use our printable food drive box flyers to customize your drive. You are also welcome to use your own bin (plastic ones are great) or basket to collect items.

If you need to request a bin from The Food Basket, indicate the need on your food drive registration form. (link)

How is donated food used to feed the hungry?

The Food Basket distributes food collected through food drives to our island-wide network of hunger-relief agencies. The agencies include those who host soup kitchens, food pantries, shelters, keiki programs, provide emergency boxes and other outreach services. Together, we provide food to 13,649 unduplicated individuals right here on Hawai`i Island each month.

Where do I send cash donations?

You can either mail cash donations to our Hilo Warehouse and Administrative office or stop by either of our warehouses in person.

Please make checks payable to The Food Basket

     Hilo Warehouse and Administrative Office: 40 Holomua Street, Hilo, Hawai`i 96720 o

     Kona Warehouse: 73-4161 Ulu Wini Place, Kailua-Kona, HI 96740.

You can also donate online. Please indicate the name of your food drive in the comments field on the donation form so that you are properly credited. If the total includes donations from multiple donors, please remember to include a list of names, addresses, and individual totals in your final report so that we may properly mahalo each individual.

Will I receive a receipt for my donation?

Yes, anyone who makes a monetary donation receives a thank you letter with the amount of the donation. Check donations from a fund drive should be placed in an envelope with the donor’s name, address, and amount of the donation. Cash collected from individuals should be accompanied by a list of names, addresses, and amounts donated so that we can provide receipts.